TERMS OF USE AND SERVICE AGREEMENT Last Updated: February 24, 2026 | Effective Date: February 24, 2026 IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. PLEASE READ CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS. 1. THE BINDING CONTRACT This Master Service Agreement (“Agreement”) constitutes a legally binding contract between you (“User,” “Client,” or “You”) and Global Staylas LLC, a limited liability company organized under the laws of Delaware, United States (“Company,” “We,” “Us,” or “Our”). This Agreement governs your access to and use of our digital consulting services, platform management tools, and IT advisory solutions (collectively, the “Service”). 2. NATURE OF THE SERVICE (B2B & CONSULTING MODEL) 2.1. Software & Strategic Provider: Global Staylas LLC operates as a Digital Venture firm and IT Consulting agency. We provide professional services, including but not limited to: Digital Platform Management and Operational Oversight. Strategic Business Consulting and Growth Advisory. Software-as-a-Service (SaaS) solutions for international commerce. 2.2. No Guarantee of Specific Business Outcome: While we provide expert tools and strategies, the Company does not warrant or guarantee specific financial results, market performance, or a particular number of business leads. Success depends on market factors beyond our control. 3. ELIGIBILITY AND ACCOUNT SECURITY Age Restriction: You must be 18 years of age or older to use our Service. Verification: We may require identity verification or business documentation to ensure compliance with international financial regulations. Security: You are responsible for safeguarding your account credentials and any API keys or access tokens provided by the Company. 4. FINANCIAL TERMS AND NO-REFUND POLICY 4.1. Service Fees: Fees are charged based on the professional labor, administrative oversight, and digital assets provided. 4.2. Subscription & Billing: Some services may be project-based (one-time), while others (Platform Management) may be subscription-based. Subscription cancellations must be initiated 24 hours prior to the next billing cycle. 4.3. STRICT NO-REFUND POLICY: Since our services involve the immediate delivery of digital goods (data, consulting time, software access), ALL SALES ARE FINAL. We do not offer refunds for project cancellations or dissatisfaction with market-dependent outcomes. 4.4. Chargeback Policy: Initiating a fraudulent chargeback will result in immediate permanent termination of all services and reporting to international payment risk databases. 5. INTELLECTUAL PROPERTY All software, algorithms, brand assets, and strategic frameworks created by Global Staylas LLC remain the exclusive property of the Company. Clients are granted a limited, non-transferable license to use the deliverables for their internal business purposes. 6. PROHIBITED CONDUCT You agree strictly NOT to: Use our digital tools for any illegal commercial activities or money laundering. Attempt to reverse engineer our proprietary software or platform management systems. Abuse or threaten our consultants and support staff. Any such behavior results in an immediate ban without refund. 7. LIMITATION OF LIABILITY To the maximum extent permitted by law, Global Staylas LLC shall not be liable for any indirect, incidental, or consequential damages (including loss of profits or data). Liability Cap: Our total liability shall not exceed the amount you paid us in the six (6) months prior to the claim, or $100 USD, whichever is greater. 8. COVENANT OF NON-DISPARAGEMENT You agree not to post maliciously false, misleading, or defamatory statements regarding the Company on public forums or review sites. We welcome honest, factual feedback, but smear campaigns intended to interfere with our business operations will be met with legal action for tortious interference. 9. DISPUTE RESOLUTION (BINDING ARBITRATION) Any dispute arising out of this Agreement shall be settled by binding arbitration in Delaware, USA, under the rules of the American Arbitration Association (AAA). You waive your right to participate in class-action lawsuits. 10. GOVERNING LAW This Agreement is governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. 11. MODIFICATION OF TERMS We reserve the right to update these terms at any time. Your continued use of the Service after revisions become effective constitutes your acceptance of the new terms. 12. CONTACT INFORMATION Global Staylas LLC Address: 1111B S Governors Ave, STE 48471, Dover, DE 19904, United States. Email: admin@globalstaylas.com Website: https://globalstaylas.com